Contact Us

Customers
To make a payment or view your PRA LLC account information, please visit our secure Customer Payment Portal.

Call 800.772.1413 to speak with an Account Representative.  Hours of operation (ET) are:

Monday - Friday
Saturday
Sunday
8 AM - 11 PM
8 AM - 5 PM
2 PM - 9 PM

If the balance on your account is incorrect or if you have questions, concerns or complaints, please e-mail us or call 866.925.7109.

Investors
For shareholder information, call 757.961.3510.

News Media
If you are a news reporter or editor, please visit our Newsroom.

Join Our Team
We are always looking for talented, motivated people to join our team.  Please visit our Careers site to search open positions.

Charitable Contribution Requests
If you are a non-profit organization looking to partner with PRA, please click here for our guidelines.

Corporate Headquarters

120 Corporate Boulevard
Norfolk, VA 23502

888.772.7326 (toll-free)
757.519.9300 (local)