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Customer ServiceMake a PaymentSecure, online access to your Portfolio Recovery Associates (PRA) account information is now available. Online account access will allow you to make a payment or view your account. Click below to log in to your account or set up a new username and password: Or... Call us at 800-772-1413 to speak with a PRA account representative. Hours of operation (Eastern Time): Mon. – Fri. 7:30 AM to 11 PM; Sat. 8 AM to 5 PM; Sun. 2 PM to 9 PM Contact Quality ServiceOur company strives to provide professional and courteous service to all our customers. Contact one of our staff to discuss issues related to our quality of service by phone at 866-925-7109 or by filling out this form. Quality Service Specialists are available Mon. – Fri. 8 AM to 5 PM (Eastern Time). PRA Resolution CenterWho are we and why are we contacting you? Are we contacting the wrong person? If you have questions, concerns or complaints, we are here to help. Please visit the PRA Resolution Center to connect with a complaint resolution representative. Our goal is to resolve any issues you may have. |
