Frequently Asked Questions

Q: Why does Portfolio Recovery Associates need to advise me with declarations about my rights and disclosures when you’re calling me? It seems ominous.

A: We hear and understand your concerns. The advisories and disclosures are mandated by law. We have no choice but to use these exact phrases. We understand that these advisories and disclosures may make it sound as if you’ve done something wrong. Rest assured, we know that you have not done anything wrong.

The advisories and disclosures are meant for your protection and are only meant, in accordance with the law, to help work out the best possible repayment schedule with you.

This is a communication from a debt collector.