This is a communication from a debt collector.

Portfolio Recovery Associates Debt Collection:

The Voices of Our Customers at Portfolio Recovery Associates

If you’ve received a Portfolio Recovery Associates (PRA) collection letter or collection call, you may wonder what to expect and what to do next.

The first thing that you should know is that we will listen to you. The more we know about your situation, the more we can help you. If you’ve lost your job or had unexpected medical bills, we will attempt to work out comfortable terms for repaying us.

Portfolio Recovery Associates is a debt collection company that makes money by helping its customers resolve their debts. In these difficult economic times, we know that many people are willing to pay their debts, but cannot do so all at once. The more people we help by providing repayment programs to relieve financial burdens, the more successful we are as a company. In short, it’s in our best interest, as well as yours, to seek repayment based on your ability to pay.

Portfolio Recovery Associates receives hundreds of letters from people thanking us for how we helped them settle their obligations. A woman in California, for example, told us she received better customer service from Portfolio Recovery Associates than from stores where she commonly shops. One man with health problems thanked us for not making him feel like a failure as Portfolio Recovery Associates worked out an appropriate payment plan.

One woman wrote to a supervisor at Portfolio Recovery Associates, confiding that she actually started crying because she was treated so well. Another woman thanked us for the “valuable information” we provided. Many have told us how relieved they felt to pay off their debt.

These are the voices of people we’ve helped. They represent the truth about Portfolio Recovery Associates.

If you feel that you have been contacted by us in error, please contact us immediately by filling out this form.