How does debt collection work?
How does debt collection work?
An overview of the debt collection process in general and at PRA, LLC.
“How do debt collectors work?”
In general, a debt collector is a person or a company that regularly collects debts that are owed
and past-due. A debt collector can include a company that buys past-due accounts from creditors
or other entities after those accounts are charged-off. In the process of collecting on the debt, a
debt collector will generally attempt to contact the person who owes the debt to resolve the
unpaid account. If you’ve been contacted by us, it’s because your original creditor sold us your
account and we now own your debt.
We offer convenient online tools where you can create a repayment plan that fits within your
budget. If you have an account with us, please contact us so that we can work together.
“How does the PRA, LLC debt collection process work?”

The debt collection process can be confusing, but we are
committed to working collaboratively with you to resolve
your debt. Our goal is to treat you with the respect, dignity,
and transparency you deserve.
To learn more about how our process works and our
commitments to you, please see:
“How can I work with a debt collector like PRA, LLC?”
Contact us so that we can work together - either by phone or through our convenient online tools.
We know debt happens, but so can recovery. If you have an account with us, we are committed to
helping you create a flexible payment plan within your budget so that you can resolve your debt
and get back on the road to financial health.
You’ll have access to a website with various tools and options so you can quickly and easily
manage your payments, putting you in control.